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Research

Cardiac Function

iWorx cardiovascular research solutions are used to assess cardiac performance and hemodynamics, both in vivo and in vitro. Please click on a link below for more information on the following cardiovascular applications and associated products:

Customer Service at iWorx is “Unreal”

“A couple weeks ago, I dusted off an old piece of equipment (iWorx: IX-228S Data Acquisition System) that had been purchased with the goal of performing Heart Rate Variability (HRV) analysis, but which “allegedly” nobody could ever get working. As a logical first step, I e-mailed tech support  not expecting anything beyond the traditional “we no longer provide service or support for that product” letter. Much to my surprise, not only was I contacted by tech support in a matter of hours, but was given a free software update to the newest version (LabScribe3) and subsequently invited by tech support master Judi D’Aleo to a training session (via GoToMeeting) where, she walked me through the process of creating my own custom EKG recording settings.

Then the very next week, when I wanted to export my R-R interval data to a third party HRV software for in depth analysis, Judi immediately contacted their engineers and by the end of the day (literally), one of their engineers (Ashish More) had created and sent me a patch to seamlessly integrate the two systems. I’ve honestly never seen anything like it. The customer service at iWorx is unreal!!!”

Kyle Miller, M.S. Exercise Physiology
University of Wisconsin Eau Claire
Instructor/Human Performance Lab Manager

 


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